Luxury Scented Candles

Ordering & Delivery

Q: How can I make a purchase? What are the delivery costs and timelines?
A: Purchases can be made directly through our website. Simply add your chosen fragrances to the cart and follow the secure checkout process. Shipping costs are calculated at checkout based on your location. Most orders ship within 1–2 business days, with delivery typically arriving within 3–7 business days depending on the shipping method selected.


Product Details

Q: What materials are used in your products? How long do they last, and how should I care for them?
A: Our fragrances are crafted with soy-based premium oils and designed to be wickless, offering a cleaner and safer way to scent your space. Each product provides a consistent fragrance that can last for up to one year, depending on the size of your room and frequency of use. For best results, place in a well-ventilated area and avoid direct sunlight or extreme temperatures.


Returns & Refunds

Q: What is your policy for returns? How can I initiate a refund or exchange?
A: We want you to be completely satisfied with your purchase. If you are not, you may return unused items within 14 days of delivery for a refund or exchange. To initiate a return, please contact our customer service team at willowandwax3@gmail.com. Refunds are processed to your original payment method once the return is received and inspected.